Privacy Policy

Effective Date: March 6, 2026 • Last Updated: April 16, 2026

This Privacy Policy explains how PurrMobile collects, uses, and protects personal information when users access or use the Service.

PurrMobile is a brand operated by BWN Ventures, LLC, a California limited liability company ("Company," "we," "us," or "our").

This Privacy Policy forms part of the Terms of Service. By accessing or using the Service, you agree to this Privacy Policy.

1. Information We Collect

We may collect several types of information when you use the Service.

Personal Information

Personal information may include:

  • name
  • email address
  • billing information
  • device identifiers
  • IP address
  • order history
  • account activity

Payment Information

Payments are processed by third-party payment providers such as Stripe.

PurrMobile does not store full credit card numbers or payment card security codes.

Payment processors may collect and store payment details according to their own privacy policies.

Usage Data

We may automatically collect certain information about how the Service is used, including:

  • browser type
  • operating system
  • device information
  • access times
  • pages visited
  • referring websites

2. Cookies and Tracking Technologies

PurrMobile uses cookies and similar tracking technologies to improve website functionality and analyze usage.

Cookies may be used to:

  • maintain login sessions
  • remember user preferences
  • analyze website performance
  • support advertising and remarketing efforts
  • detect fraud or suspicious activity

More information is available in the Cookie Policy.

3. How We Use Information

PurrMobile may use personal information to:

  • process purchases and deliver eSIM activation details
  • provide customer support
  • maintain account functionality
  • improve the performance and reliability of the Service
  • detect and prevent fraud or abuse
  • support marketing, advertising, and analytics activities
  • comply with legal obligations

4. Advertising and Remarketing

We may use personal information, including identifiers such as email address, device identifiers, and online activity, to support advertising and marketing efforts.

This may include:

  • creating customer audiences for advertising platforms (e.g., Google Ads)
  • measuring ad performance and conversions
  • showing relevant ads to users based on prior interactions with the Service

We may share limited data with advertising and analytics partners in hashed or pseudonymized form to enable these features.

5. Legal Basis for Processing (GDPR)

Where applicable under international data protection laws, personal data may be processed based on:

  • contractual necessity
  • legitimate business interests
  • user consent
  • legal obligations

6. Data Sharing

We may share information with trusted service providers necessary to operate the Service.

These may include:

  • payment processors (e.g., Stripe)
  • cloud hosting providers
  • telecommunications partners
  • analytics providers (e.g., Google Analytics)
  • advertising partners (e.g., Google Ads)
  • fraud detection services

Categories of information shared may include:

  • identifiers (e.g., email address, IP address, device identifiers)
  • internet activity (e.g., pages visited, interactions)

PurrMobile does not sell personal information.

However, we may share personal information with partners for advertising, remarketing, and measurement purposes.

7. International Data Transfers

Your information may be processed in countries outside your country of residence.

This may occur when using global cloud infrastructure or telecommunications partners.

8. Data Retention

Personal information is retained only as long as necessary to:

  • provide the Service
  • comply with legal obligations
  • resolve disputes
  • enforce agreements

9. Security

PurrMobile implements reasonable administrative and technical safeguards to protect personal information.

These measures may include:

  • encrypted HTTPS connections
  • secure cloud infrastructure
  • restricted access controls
  • fraud monitoring systems

No internet system can guarantee complete security.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • access personal data
  • correct inaccurate information
  • request deletion of personal data
  • request restrictions on processing
  • request copies of personal data

11. California Privacy Rights

California residents have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

These rights may include:

  • the right to know what personal information is collected
  • the right to request deletion of personal information
  • the right to request correction of inaccurate data
  • the right to opt out of the sale of personal information
  • the right to opt out of the sharing of personal information for cross-context behavioral advertising

PurrMobile does not sell personal information.

To exercise your rights, contact: [email protected]

12. Your Choices and Opt-Out Rights

You may opt out of certain advertising and tracking activities by:

  • adjusting your browser cookie settings
  • using device-level privacy controls
  • submitting a request to opt out of data sharing for advertising purposes

You may also manage ad personalization through tools such as Google Ads Settings.

13. Children's Privacy

The Service is not intended for children under 13.

PurrMobile does not knowingly collect personal information from children.

14. Updates and Changes

We may update this Privacy Policy periodically to reflect changes in legal requirements or operational practices.

Updated versions will be posted with a revised date.

15. Contact

[email protected]